TERMS OF SALE
The sending of the order by the Customer is considered as acceptance of the conditions of sale in force at that time.
Prices
The selling prices include VAT and are ex-works. They are purely indicative and may be subject to change without notice.
Brands
All trademarks and logos mentioned on this site are the property of their respective owners and are used for informational purposes only.
Conclusion of the contract
The order sent by the Customer via the Internet must be completed in all its parts and must contain the elements necessary for the identification of the Customer and the products ordered as well as the indication of the place of delivery, under penalty of nullity. F.lli Sanvito SRL will send the Customer, via email, a confirmation of receipt of order, containing a reference to the applicable conditions of sale.
In particular circumstances, F.lli Sanvito SRL may not be able to ensure the availability of all the products offered and therefore cannot be held responsible for the temporary unavailability of one or more products. Without prejudice to what is agreed below (Right of withdrawal), the sending of the order by the Customer is also considered as acceptance of a possible partial delivery, limited to the products available within those ordered, as well as a waiver to request compensation and/or indemnity for this reason. F.lli Sanvito SRL also undertakes to promptly inform the Customer of the possible unavailability of the ordered product and in the event of refusal by the customer to partially execute due to unavailability of the ordered goods, F.lli Sanvito SRL will refund the sums already paid.
Right of withdrawal
The Customer (if he/she qualifies as a "consumer") has the right to withdraw from the contract and return the purchased material, provided that it is in the same condition in which he/she received it. This return may be made without any penalty and without specifying the reason. The right of withdrawal must be exercised by the Customer, under penalty of forfeiture, by sending a registered letter with return receipt to F.lli Sanvito SRL in Corso di Porta Vigentina, 38 – 20122 Milan within 10 (ten) working days of receiving the goods. All returns must be authorized by F.lli Sanvito SRL, which will issue a return authorization number. Once this number has been received, the Customer may return the goods to F.lli Sanvito SRL, indicating the return authorization number. Shipping costs will be entirely borne by the Customer, and cash on delivery packages will not be accepted.
Once the material has been received and its integrity has been verified, F.lli Sanvito SRL will refund the amount relating to the value of the purchased product, excluding transport, within 2 weeks of receiving the goods.
We do not accept returns of custom-ordered leather goods (e.g. belts)
ELECTRONIC INVOICING
From 1/1/19 for all purchases from the site a receipt will be issued. Any invoice must be requested during the order in the "notes" field with indication of the recipient code or certified email. It will not be possible to request an invoice with a receipt already issued.
INFORMATION PURSUANT TO ART. 13 OF DL n.196/2003
The data collected will be processed electronically and will not be disclosed in any way.
At any time, the interested parties may exercise the rights set forth in art. 7 - Legislative Decree 196/2003 by contacting the data controller at the following address: info@sanvitomilano.it
COMPETENT COURT
Any dispute not relating to consumers, in any case connected to these General Conditions, will be devolved to the exclusive jurisdiction of the Court of Milan.
Consumer dispute resolution platform
The European Commission has introduced an online platform for alternative dispute resolution that facilitates the out-of-court resolution of disputes relating to and arising from online sales and service contracts.
Therefore, any European Consumer or one based in Norway, Iceland or Liechtenstein can use this platform to resolve disputes arising from contracts concluded online. The platform is available here .